AI agent demo: privacy
Short version: we read a store's public web pages to build the demo, keep each demo for 7 days, and keep your contact details only if you send us the form. Any store can remove itself at any time.
What we read from the store's website
- Up to 11 public pages (home, FAQ, shipping, returns, contact and similar) and the store's public product list.
- We skip any page the site's robots.txt asks robots not to read, and we don't log in or read anything behind a login.
- Our visits use the user agent
ChatDesq-Agent-Demo, so the store can see them in its logs.
What we keep, and for how long
- Your demo (the text we read, the report card and your chat with the agent) sits on a private link only you get. It is deleted after 7 days.
- The text we read from a store is kept for 24 hours, so the next visitor's demo of the same store loads faster. Then it is read again.
- If you fill in the "Set it up with me" form, we keep your name, email, WhatsApp number and the tool you use, so a person from ChatDesq can contact you about setting up the agent. We keep them until you ask us to delete them.
- Card numbers, OTPs, UPI PINs and CVVs typed into the chat are replaced with "[removed]" before anything is sent or saved.
Who else sees it
- To write the agent's answers, the store text and your chat messages are sent to Microsoft's Azure OpenAI service. Microsoft does not use them to train AI models.
- We don't sell or share your details with anyone else, and the store itself is not told that you made a demo.
Remove a store, or delete your details
- Own a store and don't want it in the demo? Use the remove my store form. It works at once: the store can't be used again and existing demos of it are deleted.
- Want your contact details deleted? Email hello@chatdesq.com from the same address, or tell us the WhatsApp number you used.
The rest of chatdesq.com is covered by our main privacy policy.