Pricing

Enterprise power.₹0 platform cost.

One plan with every feature — unlimited team, AI, automation and governance. No subscription, no seats, no add-ons. Pay only for the messages you send.

Free Forever

ALL FEATURES
₹0/ month, forever

The whole platform, for your whole team. You only pay for the WhatsApp messages you send and the call minutes you use, from a prepaid wallet.

  • ₹0 setup fee
  • ₹0 per seat
  • ₹0 add-ons
  • ₹0 AI fees
Workspace
  • Shared team inbox
  • Unlimited team members
  • Conversational sales CRM
  • Private notes, tags & segments
AI + automation
  • AI agent on your knowledge base
  • Inline AI Copilot & summaries
  • Unlimited no-code flows
  • Drip sequences & WhatsApp Flows
Campaigns
  • Unlimited broadcasts
  • Template library & builder
  • Dynamic segments
  • Delivery, read & click tracking
Channels + commerce
  • WhatsApp, Instagram & Facebook
  • WhatsApp calling in the browser
  • In-chat storefront & orders
  • Click-to-WhatsApp ad attribution
Developers
  • REST /v1 API with scoped keys
  • Unlimited real-time webhooks
  • Delivery callbacks & idempotent sends
  • Shopify integration
Governance
  • Single sign-on
  • Owner audit logs
  • Phone-number masking
  • Granular roles & permissions
What you pay for

Pay per message. Keep the platform at ₹0.

Each delivered message is priced at Meta's official rate for its category plus a small service fee, drawn from a prepaid wallet with an itemised ledger. Voice calls are billed per minute from the same wallet.

Prices are per delivered message, by your customer's country, excluding GST. Based on Meta's current rate card (service messages are charged since 1 October 2026, after the free monthly allowance); Meta revises rates periodically.

Message typePer message
Marketing
Offers, launches, re-engagement
₹1.036
Utility
Order updates, reminders, alerts
₹0.138
Authentication
One-time passwords
₹0.138
Service
Replies within the 24-hour window · first 1,000 free per number each month
₹0.138
Cost comparison

Save ₹5,27,580 a year in platform fees

Your budget belongs in growth, not in seat licences and add-ons.

Annual costTypical platformChatDesq
Platform subscription₹4,86,000₹0
AI add-on₹14,580₹0
Chatbot / flow builder₹27,000₹0
Total per year₹5,27,580₹0
CapabilityTypical platformChatDesq
Team membersCapped, paid per seatUnlimited
Real-time webhooksA handful on top tiersUnlimited + API
Tags, attributes & segmentsCapped per tierUnlimited
AI repliesMonthly message packsUnlimited
SSO + audit logsCustom enterprise dealIncluded

Illustrative benchmark: a paid platform plan with AI and chatbot-builder add-ons, billed annually with a 10% discount. Meta messaging fees apply to both and are excluded from both totals.

Get started

Go live in four steps

  1. 01

    Sign up

    Create your free workspace in a minute.

  2. 02

    Connect

    Link your WhatsApp Business number.

  3. 03

    Recharge

    Add funds to your prepaid usage wallet.

  4. 04

    Launch

    Start conversations, flows and campaigns.

FAQ

Pricing questions

Is the platform really ₹0?+

Yes. No subscription, setup, seat or add-on fees, and no enterprise upgrade to unlock features. You pay only for the WhatsApp messages you send and any call minutes you use.

What does a message cost?+

Each delivered message is charged at Meta’s official rate for its category plus a small per-message service fee, deducted from your prepaid wallet. Prices depend on your customer’s country — pick it in the table above. Since 1 October 2026 Meta also charges service replies inside the 24-hour window, after the first 1,000 free per number each month.

How does the wallet work?+

Recharge any amount and messages draw from it as they are delivered. Every charge appears on an itemised ledger, and GST invoices are issued for each recharge.

Is there a limit on team members?+

No. Invite your whole team at ₹0 per seat. Meta’s messaging policies and per-number sending limits still apply.

Do I need a separate AI or chatbot plan?+

No. The AI agent, inline Copilot and the no-code flow builder are all included, with no AI message caps.

Can agents see customers’ phone numbers?+

Agents see masked numbers and only the chats they are scoped or assigned to. The workspace owner keeps full visibility.

What happens when Meta changes its rates?+

Meta revises its rate card periodically. Your per-message price follows Meta’s published rate, and we update this page when it changes.

Get started

Build your next conversation

₹0 platform fee, every feature included. Create your workspace and pay only for the messages you send.

  • ₹0 platform fee
  • Unlimited team & AI
  • No credit card